FAQ
Delivery & Shipping
National Delivery (South Africa)
For orders in South Africa, we use Courier Guy, delivery will take between 1-5 working days.
Please note: Should you be located in an outlying or rural area shipping may in some cases take up to 7 working days to reach you.
Cost: R85 or free shipping on orders over R550
South Africa
Billing & Payments
If you have a problem with your product or are unhappy please contact us at [email protected] within 7 days of the purchase date. Inquiries are handled on a case-by-case basis with the ultimate goal to make our customers happy.
RETURNS: Unfortunately, we are unable to accept returns, but if you have any problem with your items, please contact us at [email protected] to open up a conversation on how we may address your concern. We are always happy to help!
In the event that you have received a faulty item, please contact us immediately at [email protected] with your order # and a photo of the product in question to open up a conversation on how we can make this right.
Exfoliating Gloves
If you have a problem with your product or are unhappy please contact us at [email protected] within 7 days of the purchase date. Inquiries are handled on a case-by-case basis with the ultimate goal to make our customers happy.
RETURNS: Unfortunately, we are unable to accept returns, but if you have any problem with your items, please contact us at [email protected] to open up a conversation on how we may address your concern. We are always happy to help!
In the event that you have received a faulty item, please contact us immediately at [email protected] with your order # and a photo of the product in question to open up a conversation on how we can make this right.
Most people do see skin peeling, however peeling skin may not always be evident, but rest assured the exfoliation is still effective and it all depends on how much dead skin or tan they have on their body. Certain areas will peel more than other areas. The best results are achieved when you soak for up to 10 to 15 mins and your skin is damp and as soft as possible.